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About Us

About Us

About Slung Over

Slung Over is an independent specialty retailer focused entirely on single-shoulder and crossbody bags. Since 2016, we've helped shoppers find the right bag for their commute, travels, and everyday carry by offering a focused catalog from brands we trust: KingCamp, Herschel Supply, Mountainsmith, and Nanuk.

We're not a giant marketplace or a brand's official store — we're a dedicated shop that curates, tests, and supports every product we list. Our goal is to make bag shopping simple: clear specs, honest descriptions, and a team that knows the details.

Who Operates Slung Over

Slung Over is operated by Northbank Retail Group, LLC, an independent consumer-goods retailing company based in Portland, Oregon. Northbank Retail Group is the legal and operational backbone behind the Slung Over brand — it runs the online store, handles checkout, manages customer service, and coordinates with shipping carriers and fulfillment partners.

Because we're a small, focused operation, we can offer a level of care that big-box retailers often can't. Our team wears many hats: the person answering your email might also be the one who inspected your order before it shipped. That closeness means fewer handoffs and more accountability.

Our Category Expertise

Our buying team has spent over eight years specializing in single-shoulder and crossbody bags. We've developed a practical evaluation routine that goes beyond the spec sheet. Every candidate product is checked for:

  • Strap comfort: Does it dig in on longer carries?
  • Zipper quality: Do they glide smoothly and resist snagging?
  • Hardware durability: Will clips and buckles hold up?
  • Weather resistance: How does it handle light rain?
  • Pocket layout: Are the pockets actually usable?

Our product descriptions reflect this hands-on testing. We don't just list dimensions — we explain how the bag feels on your shoulder, what fits in each pocket, and where the bag shines (and where it might not).

How We Select Products

We deliberately carry only four brands, each chosen for a distinct use case:

  • KingCamp for outdoor and travel functionality
  • Herschel Supply for classic everyday style
  • Mountainsmith for technical trail and adventure gear
  • Nanuk for rugged, protective cases

Before a new product is listed, we run it through a functional checklist that covers materials, stitching, hardware, and practical carry. Slow-moving items are discontinued quickly, so our catalog stays focused and reliable. We'd rather offer a smaller set of well-vetted bags than a dizzying, low-quality list.

Why Our Prices Are Competitive

You'll often find our prices lower than typical retail. That's not an accident — it's built into how we operate.

Operating Model

  • We're an independent multi-brand specialty retailer, not a single-brand franchise.
  • We run an online-only storefront, so we don't pay for a retail floor or its overhead.
  • By focusing on just four brands, we can buy deeper and smarter.

Sourcing & Efficiency

We combine wholesale orders across brands to get better per-unit costs, and we keep inventory lean on best-selling styles to reduce storage and markdown expenses. Our one Portland office-warehouse handles everything — office, storage, and fulfillment — cutting fixed costs. Automation processes orders and syncs inventory, reducing manual work. A small team means fewer management layers.

Promotions & Discounts

Promotions are funded by these savings and by supplier promotional allowances. We never raise regular prices before a sale. Any discount you see, like our SLUNG15 code (giving 15% off eligible items), reflects real savings from our efficient model — not inflated prices. Customers pay the price shown at checkout; no hidden markups.

Prices vary across brands because each manufacturer sets its own wholesale and retail positioning. Temporary markdowns may reflect seasonal closeouts, packaging updates, or supplier incentives.

Importantly, a lower price never changes our quality promise. Every item — full price or discounted — undergoes the same sourcing, inspection, and listing checks, and is covered by the same return and warranty terms.

Our Authenticity Commitment

We guarantee every product we sell is genuine and sourced through legitimate wholesale channels. We do not use liquidation auctions, marketplace bulk lots, or unknown third-party sellers. Every supplier must provide an itemized invoice, which we keep for tracing.

Listing Review & Quality Controls

Before publication, we check every product against the brand's official catalogue data — product code, color, size, material, measurements, and included accessories. We photograph the item and compare it to official imagery when possible. Incoming shipments are counted and scan-checked for damage; defective items are quarantined and returned to the supplier.

If Something Feels Off

When your order arrives, we invite you to compare the brand tags, stitching, hardware, and packaging to the listing images. If anything looks different, send clear photos to our quality assurance team. Please include:

  • Your order number
  • Product name or SKU
  • Clear photos of the front, back, brand tag, and hardware
  • A description of how the item differs from the listing

Our team will log your claim and give you a tracking reference.

How We Resolve Claims

We compare the item to the brand's official reference and consult the sourcing invoice. Within the service window, we respond with either a prepaid return/refund or a documented explanation with photographic evidence. If the item is genuine, we point out the authenticity markers to help you feel confident.

If an authenticity issue is confirmed, we provide a prepaid return label and a full refund, including original shipping. You may choose a replacement instead if you prefer. Every claim is resolved — confirmed cases get a refund or replacement, and unconfirmed cases get a clear explanation and an open door for follow-up.

Our Customer Service Promise

We're a small team that takes pride in personal support. Questions before you buy? Not sure which bag fits your needs? Email us at support@slungover.shop and you'll get a real person who knows the products.

We also make our policies transparent:

  • Shipping: Free on orders over $45; otherwise $8 standard.
  • Returns: Accepted within 30 days of delivery.
  • Warranty: Follows the manufacturer's product information.

Why Shop at Slung Over?

Since 2016, we've built a store that's easy to trust: a focused catalog, honest descriptions, and a team that stands behind every product. Whether you're looking for a commuter bag, a travel companion, or a rugged case, we've done the homework so you can buy with confidence.